{"product_id":"aruba-foundation-care-software-1-year-warranty-h43m8e","title":"Aruba Foundation Care Software - 1 Year - Warranty H43M8E","description":"HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.\u003cbr\u003e\u003cbr\u003eFor hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer. \u003cbr\u003e\u003cbr\u003eIn addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. \u003cbr\u003e\u003cbr\u003eYou can choose from a set of reactive support levels to meet your business and operational needs. \u003cbr\u003e\u003cbr\u003eHPE Foundation Care service-level options: The HPE Foundation Care options noted in the following are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. \u003cbr\u003e\u003cbr\u003eHardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. \u003cbr\u003e\u003cbr\u003eAll coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. \u003cbr\u003e\u003cbr\u003eRegardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week.\n\u003cul\u003e\n\u003cli\u003eEnhance the value of your equipment by purchasing extended warranty\u003c\/li\u003e\n\u003cli\u003eFeatures Software Support service that helps you handle any mishaps\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Aruba","offers":[{"title":"Default Title","offer_id":50287423258898,"sku":"H43M8E","price":5147.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/163723714.jpg?v=1727022254","url":"https:\/\/www.ziestech.com\/products\/aruba-foundation-care-software-1-year-warranty-h43m8e","provider":"Ziestech Inc","version":"1.0","type":"link"}