{"product_id":"avaya-support-advantage-preferred-support-3-year-service-294101","title":"Avaya Support Advantage Preferred Support - 3 Year - Service 294101","description":"\u003cb\u003eSupport Advantage Preferred\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e Support Advantage Preferred includes all the Essential features, but it also adds the following to protect your technology investment and optimize performance of your Avaya solutions:\u003cbr\u003e \u003cul\u003e \u003cli\u003eAvaya EXPERTSM Systems - alarm monitoring and proactive issue resolution up to five times faster than if the service request was manually generated. And we don't stop there. Avaya Expert Systems automatically identifies issues and steps that the customer can take to avoid future outages.\u003c\/li\u003e \u003cli\u003eAvaya Diagnostic Server with SLA Mon™ technology - unprecedented network visibility with advanced, client-controllable, diagnostic tools that speed diagnosis while lowering costs without additional equipment.\u003c\/li\u003e \u003cli\u003eProactive alert of network issues (PSTN and IP) - fast automatic alarm notification and initiation of automated problem diagnosis and resolution.\u003c\/li\u003e \u003cli\u003eResponse service-level objective of 15 minutes via the Web, which is twice as fast as our nearest competitor when it comes to the highest-severity requests.\u003c\/li\u003e \u003cli\u003eGlobal license portability for simple and automated movement of licenses around the world.\u003c\/li\u003e \u003cli\u003eIncreased security and ease of managing authentication policies through Avaya SAL Policy Server.\u003c\/li\u003e \u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eFeatures Remote Diagnosis service that helps you handle any mishaps\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Avaya","offers":[{"title":"Default Title","offer_id":50600630026514,"sku":"294101","price":45.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/183474615.jpg?v=1732214267","url":"https:\/\/www.ziestech.com\/products\/avaya-support-advantage-preferred-support-3-year-service-294101","provider":"Ziestech Inc","version":"1.0","type":"link"}