{"product_id":"dell-prosupport-plus-extended-warranty-upgrade-3-year-warranty-818-6840","title":"Dell ProSupport Plus - Extended Warranty (Upgrade) - 3 Year - Warranty 818-6840","description":"\u003cp\u003e\u003cb\u003eMaximum support with minimal customer effort\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed. \u003c\/p\u003e \u003cp\u003eProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data. \u003cbr\u003e\u003cbr\u003eProSupport Plus includes: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e24x7 priority access to hardware and software experts\u003c\/li\u003e \u003cli\u003eSame or next business day onsite repair after remote diagnosis\u003c\/li\u003e \u003cli\u003eProactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist\u003c\/li\u003e \u003cli\u003ePower to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials\u003c\/li\u003e \u003cli\u003eRepair for accidental damages caused by surges, drops or spills\u003c\/li\u003e \u003cli\u003eKeeping a hard drive after replacement to ensure data security\u003c\/li\u003e \u003cli\u003eA dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eLet Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFeatures Phone Support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eOn-site support helps you limit any downtime to the absolute minimum\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":50606447100178,"sku":"818-6840","price":9.99,"currency_code":"CAD","in_stock":false}],"url":"https:\/\/www.ziestech.com\/products\/dell-prosupport-plus-extended-warranty-upgrade-3-year-warranty-818-6840","provider":"Ziestech Inc","version":"1.0","type":"link"}