{"product_id":"dell-upgrade-from-1y-mail-in-service-to-3y-next-business-day-868-9950","title":"Dell Upgrade from 1Y Mail-in Service to 3Y Next Business Day 868-9950","description":"\u003cp\u003eDell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.\u003c\/p\u003e\u003cp\u003eDell recommends ProSupport for PCs  - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. \u003c\/p\u003e\u003cp\u003eResponse times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOffers extensive protection against the unexpected repair\/replacement costs\u003c\/li\u003e\n\u003cli\u003eFeatures Phone Support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eOn-site support helps you limit any downtime to the absolute minimum\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":50610510954770,"sku":"868-9950","price":97.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/183477036.jpg?v=1732343849","url":"https:\/\/www.ziestech.com\/products\/dell-upgrade-from-1y-mail-in-service-to-3y-next-business-day-868-9950","provider":"Ziestech Inc","version":"1.0","type":"link"}