{"product_id":"dell-upgrade-from-1y-mail-in-service-to-4y-next-business-day-848-7476","title":"Dell Upgrade from 1Y Mail-in Service to 4Y Next Business Day 848-7476","description":"\u003cp\u003eDell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.\u003c\/p\u003e\u003cp\u003eDell recommends ProSupport for PCs  - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. \u003c\/p\u003e\u003cp\u003eResponse times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCovers repair or replacement for manufacturing defects\u003c\/li\u003e\n\u003cli\u003eOnsite support after remote diagnosis\u003c\/li\u003e\n\u003cli\u003eOnline and phone support - Monday - Friday during local business hours\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":50610351833362,"sku":"848-7476","price":275.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/183479157.jpg?v=1732340264","url":"https:\/\/www.ziestech.com\/products\/dell-upgrade-from-1y-mail-in-service-to-4y-next-business-day-848-7476","provider":"Ziestech Inc","version":"1.0","type":"link"}