{"product_id":"dell-upgrade-from-1y-next-business-day-to-3y-next-business-day-824-7871","title":"Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day 824-7871","description":"\u003cp\u003eDell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.\u003c\/p\u003e\u003cp\u003eDell recommends ProSupport for PCs  - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. \u003c\/p\u003e\u003cp\u003eResponse times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePhone Support service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eGet valuable support at your doorstep without traveling one bit\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":50611265274130,"sku":"824-7871","price":348.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/183508768.jpg?v=1732359866","url":"https:\/\/www.ziestech.com\/products\/dell-upgrade-from-1y-next-business-day-to-3y-next-business-day-824-7871","provider":"Ziestech Inc","version":"1.0","type":"link"}