{"product_id":"fluke-networks-gold-support-1-year-service-gld-cfp-q-add","title":"Fluke Networks Gold Support - 1 Year - Service GLD-CFP-Q-ADD","description":"\u003cp\u003eFluke Networks' Gold Support is the comprehensive support and maintenance program that offers expanded coverage for Fluke Networks' products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment. \u003cbr\u003e\u003cbr\u003eGold Support members enjoy the following privileges:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eSoftware and firmware upgrades---Your product will never be out of date. You'll receive access to all software upgrades via \"My Account\" , giving you the latest functionality, improving technical efficiency and troubleshooting. Upgrades also include Management Information Base (MIB) library updates for applicable products.\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eUnlimited 24x7 technical support---Extend the expertise of your staff. Gold support includes priority access to our world class Technical Assistance Center (TAC) via members-only phone numbers. Our centers in Eindhoven (NL) and Seattle, WA (USA) employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions.\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eUnlimited access to Fluke Networks Knowledge Base---You'll have an open door to valuable proprietary information we've gathered from helping customers over the years. It also includes helpful technical articles written by our experts.\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eMembers-Only promotions---Your membership qualifies you for \"Members Only\" promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eTraining opportunities---As a Gold Support Member, you have access to our growing library of online training materials, including on-demand training videos and webcasts via MyAccount at www.flukenetworks.com\/myaccount\u003chttp:\u003e \u003c\/http:\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eFeatures Parts Replacement service that helps you handle any mishaps\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Fluke Networks","offers":[{"title":"Default Title","offer_id":50600336458002,"sku":"GLD-CFP-Q-ADD","price":2643.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/1024907522.jpg?v=1732212199","url":"https:\/\/www.ziestech.com\/products\/fluke-networks-gold-support-1-year-service-gld-cfp-q-add","provider":"Ziestech Inc","version":"1.0","type":"link"}