{"product_id":"lenovo-premier-support-extended-service-3-year-service-5ws0y64962","title":"Lenovo Premier Support - Extended Service - 3 Year - Service 5WS0Y64962","description":"Lenovo's worldwide Premier Support service includes 24x7 support for select countries and languages, together with onsite support maintenance. Your Premier Support service for the data center includes:\u003cbr\u003e\u003cbr\u003eA remote Premier Support consultant, who will:\u003cbr\u003e \u003cul\u003e \u003cli\u003eServe as a single point of contact for comprehensive hardware and software troubleshooting\u003c\/li\u003e \u003cli\u003eOwn end-to-end case management and problem resolution\u003c\/li\u003e \u003cli\u003eManage Premier call escalation to address high-severity issues or systemic problems\u003c\/li\u003e \u003c\/ul\u003e Online case management, providing a web-enabled form to submit a detailed technical incident report directly to the Premier Support team \u003cbr\u003e\u003cbr\u003eCollaborative third-party software support, furnishing technology partners with diagnostic information to speed problem resolution\u003cbr\u003e\u003cbr\u003eOn-demand remote system analysis, providing a report that analyzes the configuration of your current Lenovo data center product along with recommendations for optimizing your product's supported configuration\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eParts Replacement service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eGet valuable support at your doorstep without traveling one bit\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Lenovo","offers":[{"title":"Default Title","offer_id":50280917631250,"sku":"5WS0Y64962","price":66.99,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0869\/9995\/7778\/files\/163826249.jpg?v=1726897282","url":"https:\/\/www.ziestech.com\/products\/lenovo-premier-support-extended-service-3-year-service-5ws0y64962","provider":"Ziestech Inc","version":"1.0","type":"link"}