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Fortinet FortiCare 124E 24/7 Comprehensive Support Extended Service Agreement (Renewal) 1 Year

Fortinet FortiCare 124E 24/7 Comprehensive Support Extended Service Agreement (Renewal) 1 Year

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Fortinet FortiCare 124E 24/7 Comprehensive Support Extended Service Agreement (Renewal) 1 Year (FC-10-WP12E-247-02-12)

Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FS-124E - Non Returnable

Customers who need round-the-clock access to mission critical support will find the 24x7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.

MAIN SPECIFICATIONS

Product Description Fortinet FortiCare 24X7 Comprehensive Support - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For P/N: FS-124E

EXTENDED SPECIFICATIONS

General
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Details
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed For P/N: FS-124E
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