Ruckus Networks offers flexible and comprehensive support offerings for our wired and wireless products. Customers can select different SLAs for hardware replacement, add-on services like onsite engineer support, testing-as-a-service, Designated Support Engineers and more.Our goal is to match our capabilities to your specific needs.
WatchDog Support is Ruckus' base level support offering.It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
Protects your investment and adds value with increased reliability
Features Replacement service that helps you handle any mishaps
Sit back and relax, while the service provider offers quick and reliable solutions by fixing the issues at their location
