Ruckus Wireless offers quality, knowledgeable and responsive worldwide support. Ruckus has a new support offering branded "WatchDog": to better meet customers & partners most demanding needs and increase their ease of doing business.
WatchDog Overview
Ruckus offers 3 WatchDog support options:
Partner WatchDog Premium support is purchased by Ruckus qualified VARs who provide level 1 & 2 support.
WatchDog Premium support can be purchased by customers from authorized partners. Support is directly provided by Ruckus.
WatchDog AP Advanced Hardware Replacement is a separate support option that can be used by either customer or partners requiring advanced replacement.
Protects your investment and adds value with increased reliability
Features Replacement service that helps you handle any mishaps
